Fees & Rebates

Individual appointments

Standard appointments are 50 minutes and are available face-to-face or via telehealth. Appointments from 5pm incur a 10% surcharge. Medicare rebates are available only with a valid Referral and Mental Health Treatment Plan. The following fees are effective from 1st July 2024.

Psychologist (general): $220.00 (Medicare rebate: $96.65).

Clinical Psychologist: $255.00 (Medicare rebate: $141.85).

Mental health accredited social worker: $220.00 (Medicare rebate: $85.20).

Provisional Psychologist: $110.00. (no Medicare rebates are available)

Q Psychology has capacity for clients who require a reduced fee to access services. Please discuss this with the intake team.

Relationship counselling

Standard appointments are 50 minutes and are available face-to-face or via telehealth). Appointments from 5pm incur a 10% surcharge.

Relationship counselling fee: $260.00. Unfortunately, Medicare rebates are not available for relationship counselling.

Other funding

NDIS: Q Psychology is able to support NDIS-funded clients who are plan-managed or self-managed (unfortunately, we cannot support NDIA managed plans). Please discuss your funding situation with our intake team. Q Psychology does not charge above the standard NDIS fee for any service.

Private health funds: Q Psychology is unable to directly process private health fund rebates. However, clients are able to seek these rebates independently if they are entitled to them.

Cancellation policy

If you need to reschedule or cancel your appointment less than 48 hours prior to the appointment time you will incur 50% of the session fee. If we are able to fill the reschedule/cancellation, then you will not be charged. We do try hard to replace all rescheduled/cancelled appointments, but it is not always possible. If you do not attend your appointment and do not notify us prior to your appointment time you will incur 100% of the session fee. Medicare rebates are not available for rescheduled or cancelled appointments.

Frequently Asked Questions (FAQ)

How do I make an appointment?

Please contact Q Psychology via email on talk@qpsychology.com.au or by phone on (03) 7023 4780. When making email contact, please ensure you include your full name, mobile number, and a brief overview of what you are wanting to focus on in therapy. Our dedicated intake team will then be in touch within 1-2 business days.

Do I need a referral from a GP?

A GP referral and Mental Healthcare Plan will entitle you to Medicare rebates for up to 10 sessions per calendar year. Any GP can complete a Mental Healthcare Plan for you and refer you directly to Q Psychology. However, you don’t need to have a Mental Healthcare Plan or referral to see a therapist, you only need these to receive Medicare rebates.

What is a Provisional Psychologist?

Provisional Psychologists have completed at least a four year degree at University (three year undergraduate degree in psychology and a honours/graduate diploma fourth year). They are currently completing either a general registration pathway or are completing a postgraduate Masters, Doctorate, or Masters/PhD. Provisional psychologists are qualified to provide psychological assessment and treatment under the supervision of a Board-Registered Psychology Supervisor and can provide affordable psychological care to our clients. There is no requirement for a mental healthcare plan or referral and therefore long-term psychological treatment without Medicare limitations is available via this service. Q Psychology is passionate about supporting the development of psychologists through these programs and is proud to be a placement location for Provisional Psychologists.

What will happen in the first session?

Q Psychology is dedicated to best practice in psychology and therapy. As such, your first session will consist of a comprehensive assessment. Your therapist will explore with you the difficulties and issues that have led you to seek support, as well as ask questions about mental health history, family and psychosocial background, and help you to establish clear goals for your work together.​

How do the payments & rebates work?

Payment is made at the end of each session either by credit card or cash. As long as your bank account is set up with Medicare then your clinician will be able to process any applicable rebate at the end of each session.

Most private healthcare cover policies that are inclusive of allied health extras will provide some rebate for sessions. Please check with your private healthcare fund for your entitlement prior to attending your session.

Where are you located?

St Kilda: 99 Wellington st. St Kilda. Q Psychology is a five minute walk from the corner of Chapel St. & Dandenong Rd. and a 10 minute walk from Windsor train station.

Carlton: First Floor, 285-287 Lygon Street, Carlton. (Entrance is on Faraday Street).

Geelong: 51 Fyans Street, South Geelong.

Is there parking onsite?

Parking is not available on site at our clinics. However, curb-side parking is available on Wellington, Lygon, and Fyans streets, as well as neighbouring streets. Please be aware of parking signage and time limits.

COVID-19 Information

Update 13/02/2023

Given the current community health concerns we ask all those who visit our clinic to follow these guidelines:​

  1. If you have any symptoms consistent with COVID-19, or any flu-like symptoms, please do not attend your appointment in person. Please contact your treating psychologist as soon as possible and they will organise to meet via TeleHealth;

  2. Please ensure you wash and sanitise your hands when entering the premises – hand wash, hand sanitizer, and disposable paper towel are available in the common areas of the practices;

  3. TeleHealth appointments are available and your treating psychologist will discuss this option with you directly.

Our practice receives regular professional cleaning. We will continue to prioritise your health and safety.